PRIVACY POLICY
Overview
At Steven Stanley Manolakis Pty Ltd / ABN 86 280 581 592, we understand that the privacy of your information is important to you, and we respect the confidentiality of the information you provide. Protecting your information is an important part of maintaining trust between us and our clients, and by handling information securely we build strong business relationships.
This document outlines how we manage the personal information that we collect, hold, use, and disclose.
We are bound by the Privacy Act and manage and protect your personal information in accordance with the Australian Privacy Principles.
What Personal Information We Collect
The types of personal information we may collect include:
- Your name, residential and business addresses, telephone numbers, email, and other electronic addresses.
- Your transaction history with us and relevant third parties. This may include artworks you have purchased in the past, your payment history, and the capacity in which you have dealt or continue to deal with us.
- Information collected through cookies, web beacons, and log files (see below).
Cookies and Other Web Technologies We Use
- Cookies are small text or pixel files stored on your device that record information about your visit to our website. We use cookies to improve your browsing experience, provide relevant information, and manage access to certain areas of the site. You can control how cookies are accepted through your browser settings, but this may affect access to some parts of the website.
- Web beacons are small pixel files that help us better manage content by tracking usage patterns, identifying issues, and improving the artworks and services offered.
- Log files capture information about the devices and browsers used to access our website. This can include your IP address, device screen size, device type, browser information, referring domain, pages visited, date and time of visits, and your general geographic location (country only).
The information collected through these electronic means is generally temporary and not stored long-term.
Accessing and Updating Personal Information
- You may request access to the personal information we hold about you.
- In some cases, we may refuse access if the information is commercially sensitive. If this occurs, we will explain the reasons for our decision.
- We aim to respond to requests within 14 business days, though the timeframe may vary depending on the type of information requested.
- We will update your personal information upon request. In most cases, you can do this by phone, email, or through your adviser/broker.
- If you wish to remain anonymous or use a pseudonym, we may only be able to provide limited information or services. In many cases, anonymity will prevent us from meeting your specific needs.
How We Protect Personal Information
We take precautions to ensure that the personal information you provide is stored safely and securely. We protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
When personal information is no longer required, we take steps to de-identify or securely destroy it.
Contact Us
Steven Manolakis
Unit 74/47 Lithgow Street
St Leonards, 2065
NSW Australia
